3415: Incoming counts on left nav panel is different from no. of review requests displayed
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| aj**@brookm******* (Google Code) (Is this you? Claim this profile.) | |
| June 16, 2014 | |
What version are you running? 2.0.1 What's the URL of the page containing the problem? /dashboard/ What steps will reproduce the problem? 1. Just go to /dashboard What is the expected output? What do you see instead? Expect to see Open count (and To Me count) of 3, but I see 4. Only 3 review requests are displayed though. What operating system are you using? What browser? Centos, Firefox Please provide any additional information below.
This is a long-standing bug, and nobody has been able to nail down a series of steps to get the counts off for a while. Is this a relatively new server, or one which has been around for a long time (and upgraded from older versions)?
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+ NeedInfo
Not sure how I got there either, but it suddenly showed up. It is a relatively new install (couple of days ago). Installed 1.7.25 to begin with and then upgraded to 2.0.1 yesterday. Wouldn't a clue be the sql query or code that calculates the incoming count? I can run the query against the sql db.
The problem is that those counts are maintained by incrementing/decrementing counters, rather than querying it each time the dashboard is shown (it used to be a query, and we changed that for performance reasons). That's why we're trying to track down a specific set of reproduction steps (to find the missing increment/decrement) If you'd like to just fix it now, you can run: rb-site manage /path/to/site fixreviewcounts
Yep - that worked. Okay, will keep an eye out for this and see if it happens again. Also, if you can just give me a pointer to where this code might be, I can put another set of eyes on it and see if something obvious pops up.
If you want to look through the code, search for *_request_count
Actually, Christian thinks he's got a solution.
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- NeedInfo + Duplicate -
+ 2268 - My incoming reviews have a negative number