3658: Email Notification Not being sent: Server is trying to use TLS even if is OFF, Test email succeeds

sorin.*******@gmai***** (Google Code) (Is this you? Claim this profile.)
Nov. 5, 2014
Email Notification Not being sent: Server is trying to use TLS even if is OFF, Test email succeeds

Once I tried to enable TLS, and didn't work so I disabled it. 

Test email works as it does not use TLS, but normal email doesn't as it is trying to use TLS.

I can see it in the logs.

I restarted apache2 and memcached and no luck, users are still not getting emails.

```
raceback (most recent call last):
  File "/usr/local/lib/python2.6/dist-packages/ReviewBoard-2.0.11-py2.6.egg/reviewboard/notifications/email.py", line 286, in send_review_mail
    message.send()
  File "/usr/local/lib/python2.6/dist-packages/Django-1.6.8-py2.6.egg/django/core/mail/message.py", line 276, in send
    return self.get_connection(fail_silently).send_messages([self])
  File "/usr/local/lib/python2.6/dist-packages/Django-1.6.8-py2.6.egg/django/core/mail/backends/smtp.py", line 87, in send_messages
    new_conn_created = self.open()
  File "/usr/local/lib/python2.6/dist-packages/Django-1.6.8-py2.6.egg/django/core/mail/backends/smtp.py", line 54, in open
    self.connection.login(self.username, self.password)
  File "/usr/lib/python2.6/smtplib.py", line 552, in login
    raise SMTPException("SMTP AUTH extension not supported by server.")
SMTPException: SMTP AUTH extension not supported by server.
```
david
#1 david
It looks like it's not necessarily trying to use TLS, but rather that you have a username/password configured but your SMTP server doesn't use authentication.
  • +SetupIssue