882: I no longer get emails when I send a review request or update someone else's review on reviewboard

sri***@gmai***** (Google Code) (Is this you? Claim this profile.)
March 24, 2009 
What's the URL of the page containing the problem?


What steps will reproduce the problem?
1.
2.
3.

What is the expected output? What do you see instead?


What operating system are you using? What browser?


Please provide any additional information below.
chipx86
#1 chipx86 
I need additional details to figure this out.

What version is being used?

Are you the administrator?

Is the setting for review e-mail turned on?
  • +NeedInfo
#2 sri***@gmai***** (Google Code) (Is this you? Claim this profile.) 
I'm not sure what the reviewboard version is - all it says is "Reviewboard beta".
Also, if it helps, I work at VMware.

I'm not the administrator. 

I used to receive review e-mail for reviewboard updates sent by me, but recently I've
stopped getting it. I still get review email for reviews sent by other folks though.
chipx86
#3 chipx86 
Oh, that's important to know (working at VMware). Review Board's used by a lot of
companies. In this case, I'm the administrator, so I can answer some of those
questions ;)

I haven't heard of anyone else having this problem. The code still includes the
sender in the To field, so I don't know why you'd be having this problem at all. Is
there any chance it's just winding up in a different folder or being filtered out on
your mail client? Or is there any chance your e-mail address has changed?
  • +VMware
#4 sri***@gmai***** (Google Code) (Is this you? Claim this profile.) 
Yeah...the first thing I looked for was client-side filtering on my mail, but
couldn't see anything obvious. The other thing that was wierd was this all used to
work for me just fine and then boom, I just stopped seeing emails. If there's
anything I can do at the reviewboard end to follow up on this, please let me know. If
not, I'll go back to digging around for issues with my mail setup.
chipx86
#5 chipx86 
I don't think there's anything on the Review Board end that would have caused this.
The code for sending e-mail hasn't changed in a very long time, to my knowledge.

When did you start noticing this?
david
#6 david
  • -NeedInfo
    +Incomplete