641: Unable to successfully upload screenshot to Review Request.

matthew********@gmai***** (Google Code) (Is this you? Claim this profile.)
Oct. 15, 2008 
What's the URL of the page containing the problem?
http://reviewboard.local.network/r/192/# (viewing a Review Request)

What steps will reproduce the problem?
1. Create new Review Request
2. Attempt to upload screenshot in JPEG format.

What is the expected output? What do you see instead?
A successful upload of the screen-shot should occur. Instead I get an error
message presented in a tan box stating: "Unable to parse the server response".

What operating system are you using? What browser?
Ubuntu 8.04.1, Firefox 3.0.1

Please provide any additional information below.
Vers/SVN Checkout: 0.0.0+svn1190-0ls01
david
#1 david 
I know it's a pain, but can you install firebug and get a traceback for this? As-is,
it's impossible to know what's going wrong.
  • +NeedInfo
  • +Component-Reviews
david
#2 david 
Closing out because the needed information has not been supplied. If this is still a
problem and you can provide the requested information, please add a comment and I'll
reopen the bug.
  • -NeedInfo
    +Incomplete
#3 Chris******@actia***** (Google Code) (Is this you? Claim this profile.) 
I've seen this too, with the excellent suggestion to use Firebug I was able to see:

and OS erro 13 permission denied on `... reviewboard/htdocs/media/uploaded/images/ 
....`
david
#4 david 
You need to make sure the web server has access to write to the upload directory. I'm
pretty sure the instructions on the GettingStarted page include this.
  • -Incomplete
    +UserError