3456: Following clicking publish an erroroneous message stating a description is required is displayed

buff****@gmai***** (Google Code) (Is this you? Claim this profile.)
Oct. 30, 2014
Version 2.0.2


URL when the error occurs is related the entry created such as:
http://reviews.pcopen.net/r/437/  
For review 437 being submitted

Steps are similar but results have been slightly inconsistent.
What steps will reproduce the problem?
1. Create a difference file
2. Link the difference to Subversion source code path for comparison to source code
3. Fill in Summary, Details, testing done and reviewers (minimally).
3a. I have found that more detail added to Details and testing done seem to make it more likely to occur.
4. Click Publish


What is the expected output? What do you see instead?
Expected output is that the review is created, instead a small popover box stating that the document requires that The details portion of the review is required for publishing.

When this popover is closed the display only shows the summary line, the details test and testing boxes are not visible.  If at this point the user presses the Publish button again the submission is accepted, as it should have been after the first time Publish was pressed.


What operating system are you using? What browser?
Windows 7 and Chrome Version 35.0.1916.153 m
david
#1 david
The string "details portion" doesn't appear anywhere in the Review Board code. Can you tell us *exactly* what the error says? Or better yet, provide a screenshot?
  • +NeedInfo
#2 buff****@gmai***** (Google Code) (Is this you? Claim this profile.)
RB-Start.jpg is before details added
RB-Filled.jpg is after all details are added
RB-Draft.jpg is one version of the required detail message.

The behavior is as if the screen has been cleared of values while the checking process has started. but clicking the Publish button a second time will record the entry.

even though the screen has cleared that field from the display and does not provide an option to enter the value the pop-over box is stating is required.
david
#3 david
I think the issue is that you're not saving any of the fields.

We had some code that would save all the fields automatically when hitting "publish", but maybe that's broken.
david
#4 david
Also, can you check the javascript console in your browser and the reviewboard log for any errors?
#5 buff****@gmai***** (Google Code) (Is this you? Claim this profile.)
What I have found is that after I click publish, and click X to close the
popup dialog, if I let the browser sit on that screen long enough the review
is posted. So it appears that something may be causing a delay in response.

It may be the webserver being over taxed, the network traffic, or a
combination of multiple causes. 
david
#6 david
  • -NeedInfo
    +SetupIssue