345: "internal server error" in comment popup

tim****@gmai***** (Google Code) (Is this you? Claim this profile.)
Jan. 8, 2008
What's the URL of the page containing the problem?

/r/3/diff and then click on a line in the diff to annotate it

What steps will reproduce the problem?
1. add some comments to the comment popup, save them
2. select the review tab of the comment popup
3. click "publish"

What is the expected output? What do you see instead?

I don't know what's meant to happen, but what I get is a little "internal
server error" message in the bottom of the comment popup window.  The
comments do seem to get published anyway.

What operating system are you using? What browser?

The server is linux, sqlite 3.5.4, python 2.4.1, svn django and
reviewboard, apache 2.0.52, etc.  

Client is firefox 2.0.0.4


Please provide any additional information below.
#1 tim****@gmai***** (Google Code) (Is this you? Claim this profile.)
also, if I add a comment to one of the review comments on the review request page,
and click the "publish" button in the green bar that appears above it, I get:

Error:
Saving the reply draft has failed due to a server error.. Please try again later. If
this continues to happen, please report it to your administrator


It's probably some silly permissions issue, but I'm not getting any more diagnostic
output in the logs or anything, so hard to tell.
david
#2 david
Can you install firebug and look at the response you're getting from the server? 
This should help to identify the cause of the error.
  • +NeedInfo
#3 tim****@gmai***** (Google Code) (Is this you? Claim this profile.)
Hm.  All I see in the response is "Loading..."
#4 tim****@gmai***** (Google Code) (Is this you? Claim this profile.)
Ahh... If I look in the firebug console, there's a response that includes a
"connection refused" error here:       /usr/local/lib/python2.4/smtplib.py in
connect, line 303

Must be a mail thing... hm.

#5 tim****@gmai***** (Google Code) (Is this you? Claim this profile.)
yup, started postfix and the problem went away.  thanks!  good idea to use firebug.
david
#6 david
  • -NeedInfo
    +UserError