Welcome to the Splat alpha!

This sounds like a local problem in your company's installation, and not a bug. Are you the administrator at the company?

• Status:

  +	NeedInfo

Yeah I'm the admin of both ad and reviewboard. When I use wrong password it work fine by showing error msg. But using correct password result in something broke msg.

Anything in the reviewboard.log file? If there's a "Something Broke" message, you should have error information for me to go on.

Hi i enabled mail service on the reviewboard. and it sent me a mail on the failure of AD login of the user with trace.  I am pasting the error here. please do help me to solve the issue.

Traceback (most recent call last):

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/core/handlers/base.py", line 112, in get_response
    response = wrapped_callback(request, *callback_args, **callback_kwargs)

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/views/decorators/debug.py", line 75, in sensitive_post_parameters_wrapper
    return view(request, *args, **kwargs)

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/utils/decorators.py", line 99, in _wrapped_view
    response = view_func(request, *args, **kwargs)

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/views/decorators/cache.py", line 52, in _wrapped_view_func
    response = view_func(request, *args, **kwargs)

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/auth/views.py", line 36, in login
    if form.is_valid():

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/forms/forms.py", line 129, in is_valid
    return self.is_bound and not bool(self.errors)

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/forms/forms.py", line 121, in errors
    self.full_clean()

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/forms/forms.py", line 274, in full_clean
    self._clean_form()

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/forms/forms.py", line 300, in _clean_form
    self.cleaned_data = self.clean()

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/auth/forms.py", line 189, in clean
    password=password)

  File "/usr/local/lib/python2.7/dist-packages/Django-1.6.5-py2.7.egg/django/contrib/auth/__init__.py", line 49, in authenticate
    user = backend.authenticate(**credentials)

  File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-2.0.1-py2.7.egg/reviewboard/accounts/backends.py", line 652, in authenticate
    filter_format('(&(objectClass=user)(sAMAccountName=%s))',

NameError: global name 'filter_format' is not defined


<WSGIRequest
path:/account/login/,
GET:<QueryDict: {}>,
POST:<QueryDict: {u'username': [u'********************'], u'csrfmiddlewaretoken': [u'********************'], u'password': [u'********************'], u'next': [u'********************']}>,
COOKIES:{'csrftoken': 'TLdRU7OxUbrKxqi3JfyDpOEGnnkdsChe',
 'rbsessionid': 'sgucjsx6pt89rztr97m2y2blw0qsct1s'},
META:{'CONTENT_LENGTH': '94',
 'CONTENT_TYPE': 'application/x-www-form-urlencoded',
 'CONTEXT_DOCUMENT_ROOT': '/var/www/reviewboard/htdocs',
 'CONTEXT_PREFIX': '',
 u'CSRF_COOKIE': u'TLdRU7OxUbrKxqi3JfyDpOEGnnkdsChe',
 'DOCUMENT_ROOT': '/var/www/reviewboard/htdocs',
 'GATEWAY_INTERFACE': 'CGI/1.1',
 'HTTP_ACCEPT': 'text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8',
 'HTTP_ACCEPT_ENCODING': 'gzip, deflate',
 'HTTP_ACCEPT_LANGUAGE': 'en-US,en;q=0.5',
 'HTTP_CONNECTION': 'Keep-Alive',
 'HTTP_COOKIE': 'csrftoken=TLdRU7OxUbrKxqi3JfyDpOEGnnkdsChe; rbsessionid=sgucjsx6pt89rztr97m2y2blw0qsct1s',
 'HTTP_HOST': 'reviewboard.ecosense.co.in',
 'HTTP_REFERER': 'http://reviewboard.ecosense.co.in/account/login/',
 'HTTP_USER_AGENT': 'Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0',
 'HTTP_X_FORWARDED_FOR': '42.104.24.166',
 'HTTP_X_FORWARDED_HOST': 'reviewboard.ecosense.co.in',
 'HTTP_X_FORWARDED_SERVER': 'reviewboard.ecosense.co.in',
 'PATH_INFO': u'/account/login/',
 'PATH_TRANSLATED': '/var/www/reviewboard/htdocs/reviewboard.wsgi/account/login/',
 'QUERY_STRING': '',
 'REMOTE_ADDR': '192.168.1.10',
 'REMOTE_PORT': '56371',
 'REQUEST_METHOD': 'POST',
 'REQUEST_SCHEME': 'http',
 'REQUEST_URI': '/account/login/',
 'SCRIPT_FILENAME': '/var/www/reviewboard/htdocs/reviewboard.wsgi',
 'SCRIPT_NAME': u'',
 'SERVER_ADDR': '192.168.1.9',
 'SERVER_ADMIN': '[no address given]',
 'SERVER_NAME': 'reviewboard.ecosense.co.in',
 'SERVER_PORT': '80',
 'SERVER_PROTOCOL': 'HTTP/1.1',
 'SERVER_SIGNATURE': '<address>Apache/2.4.7 (Ubuntu) Server at reviewboard.ecosense.co.in Port 80</address>\n',
 'SERVER_SOFTWARE': 'Apache/2.4.7 (Ubuntu)',
 'mod_wsgi.application_group': 'reviewboard.ecosense.co.in|',
 'mod_wsgi.callable_object': 'application',
 'mod_wsgi.enable_sendfile': '0',
 'mod_wsgi.handler_script': '',
 'mod_wsgi.input_chunked': '0',
 'mod_wsgi.listener_host': '',
 'mod_wsgi.listener_port': '80',
 'mod_wsgi.process_group': '',
 'mod_wsgi.queue_start': '1401973462400462',
 'mod_wsgi.request_handler': 'wsgi-script',
 'mod_wsgi.script_reloading': '1',
 'mod_wsgi.version': (3, 4),
 'wsgi.errors': <mod_wsgi.Log object at 0x7fe1b6c476b0>,
 'wsgi.file_wrapper': <built-in method file_wrapper of mod_wsgi.Adapter object at 0x7fe19fae37b0>,
 'wsgi.input': <mod_wsgi.Input object at 0x7fe1b6c47fb0>,
 'wsgi.multiprocess': True,
 'wsgi.multithread': True,
 'wsgi.run_once': False,
 'wsgi.url_scheme': 'http',
 'wsgi.version': (1, 0)}>

What version of python-ldap do you have installed?

I have used the latest version of python ldap, not sure about the version number.  do you have any specific version in mind.  I can try that out if required.  I will update the thread with specific version later.

I'm not sure when exactly "filter_format" was introduced (python-ldap isn't great about their documentation).

Can you open a python command line and try running:
import ldap
from ldap import filter_format

And see what the results are?

I just wanted to share what fixed this for me.

Background:
I have an automation script and it sets everything up with the install and/or migration.
In the script I had set this, as the machine is not on the domain and this was the fix (pre 2.0.3):
rb-site manage "/Path/To/Web/Root/ReviewboardSite/" set-siteconfig -- --key=auth_ad_domain_controller --value=OurDomainServer

Now I get the same Broken error and I tried adding:
rb-site manage "/Path/To/Web/Root/ReviewboardSite/" set-siteconfig -- --key=auth_ad_domain_name --value=OurLogonDomain

(this didn't fix it)

Fix:
Set the auth backend to builtin:
rb-site manage "/Path/To/Web/Root/ReviewboardSite/" set-siteconfig -- --key=auth_backend --value=builtin

Then go into the web admin pages (under authentication), switch back to active directory, and after verifying the info click save.

• Status:

  -	NeedInfo
  +	SetupIssue