3342: ADS authentication not available after upgrade

tjbu****@gmai***** (Google Code) (Is this you? Claim this profile.)
May 16, 2014 
What version are you running?
2.0rc3  Commit 5e8b1ba779196e9b09a02ed3c7d9dd7c06ccb431


What's the URL of the page containing the problem?
http://<hostname>/admin/settings/authentication

What steps will reproduce the problem?
1. Log in to Review Board
2. Select Admin
3. Select Authentication

What is the expected output? What do you see instead?
I expect to see a list of the usually supported authentication methods, including LDAP and ADS
What I see after this update is 
'Standard Authentication'
'Legacy Authentication'

What operating system are you using? What browser?
Using Ubuntu 12.04.4 LTS, recent firefox browser


Please provide any additional information below.
Our previous Reviewboard provided the full list of authentication methods, Reviewboard 2.0rc2. I suspect this is related to the Djblets update performed at the same time.

Rolling back to these previous Reviewboard and Djblets versions, and updating rb-site eliminates the problem.

The previous Reviewboard and Djblets versions are about 1 week old, I can find exact commit tags if needed.
david
#1 david 
What commands did you use to upgrade Review Board?
  • +NeedInfo
#2 tjbu****@gmai***** (Google Code) (Is this you? Claim this profile.) 
Commands as follows.
There was also an update to Django to track the latest requirements.

Unpack djblets tarball
cd djblets
python setup.py build
python setup.py install
cd ..
Unpack reviewboard tarball
cd reviewboard
python setup.py build
python setup.py install

rb-site upgrade /srv/reviewboard/reviews.cea.com.au

/etc/init.d/memcached stop;/etc/init.d/apache2
restart;/etc/init.d/memcached start
david
#3 david 
Is there a reason why you aren't using the .egg packages?
#4 tjbu****@gmai***** (Google Code) (Is this you? Claim this profile.) 
The machine in question is not connected to the internet, so I cannot download eggs directly with setuptools, or similar. I have generally found it easier to install from source, particularly when tracking release candidates.

This is mostly a habit I have built up while supporting Trac, and also do with Reviewboard now.
#5 tjbu****@gmai***** (Google Code) (Is this you? Claim this profile.) 
I fetched the latest djblets and reviewboard using git today, and installed as normal.
All is OK now - ADS configuration is present and working.

One difference today is that I cleared my web browser cache history of everything today, as I have found that helps with reviewboard upgrades sometimes. I thought I had done that previously, but was only clearing one day, not everything.
david
#6 david 
OK. My guess is that there was a VersionConflict somewhere between installed versions of different packages and their different requirements. When that happens, python won't load any entrypoints, which would manifest as missing authentication backends/SCM backends/hosting services. Glad it's working now.
  • -NeedInfo
    +SetupIssue