3036: error code 500 when entered reviewboard

shia*****@gmai***** (Google Code) (Is this you? Claim this profile.)
Sept. 25, 2013 
What version are you running?
1.7.11

What's the URL of the page containing the problem?
192.168.146.134/reviewboard/

What steps will reproduce the problem?
1.not sure
2.
3.

What is the expected output? What do you see instead?
the system should display the main page as normal, but it shows error code 500 something broken

What operating system are you using? What browser?
reviewboard server on Ubuntu 12.04.2 LTS, 
Chrome on my win7 PC

Please provide any additional information below.


I hit the same problem similar to issue #2658;
I'm wondering if any possible that migrate from mod_python to mod_wsgi with ReviewBoard? any hint?
at the same time, I'll try to install reivewboard without mod_python...

the detail is:
before the starting, I want to recognize that I'm very junior in the fields of Linux/Ubuntu, python and also apache/2; I do need someone, experts like you, to give me a hint, very appreciate.
After some attempts, I finally success to install reviewboard based on a "recipe", with mod_python, that someone shared on internet;  
at the beginning, my review board seems to work;
but, don't know why, after days, I got error code 500 when entered reviewboard.

after google some information , I install mod_wsgi but the issue still existing [yes, a junior ...]

herewith my env: a VM on my local PC
Ubuntu 12.04.2 LTS
Apache/2.2.22 (Ubuntu)
Python 2.7.3
mod_python
mod_wsgi


apache2 error.log:
==========================
[Tue Jul 16 15:18:19 2013] [notice] caught SIGTERM, shutting down
[Tue Jul 16 15:18:20 2013] [error] python_init: Python version mismatch, expected '2.7.2+', found '2.7.3'.
[Tue Jul 16 15:18:20 2013] [error] python_init: Python executable found '/usr/bin/python'.
[Tue Jul 16 15:18:20 2013] [error] python_init: Python path being used '/usr/lib/python2.7/:/usr/lib/python2.7/plat-linux2:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Tue Jul 16 15:18:20 2013] [notice] mod_python: Creating 5 session mutexes based on 1 max processes and 5 max threads.
[Tue Jul 16 15:18:20 2013] [notice] mod_python: using mutex_directory /tmp
[Tue Jul 16 15:18:20 2013] [warn] mod_wsgi: Compiled for Python/2.7.2+.
[Tue Jul 16 15:18:20 2013] [warn] mod_wsgi: Runtime using Python/2.7.3.
[Tue Jul 16 15:18:20 2013] [notice] Apache/2.2.22 (Ubuntu) mod_python/3.3.1 Python/2.7.3 mod_wsgi/3.3 configured -- resuming normal operations
[Tue Jul 16 07:18:34 2013] [error] [client 192.168.146.1] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
==========================
[I don't know why the lastest line message with a earlier timestamp...]

very appreciate if any information
#1 shia*****@gmai***** (Google Code) (Is this you? Claim this profile.) 
dear all,
I already installed a new reivewboard with mod_wsgi;
in the beginning, it was a VM on my local pc with a private IP, and success to login reviewboard as admin;
but after moved the VM to a offical platform and assigned a static IP, I hit error code 500 when entered the reviewboard main page again;

herewith the env. information:
Ubuntu Ubuntu 12.04.2 LTS
Apache/2.2.22 (Ubuntu)
Python 2.7.3
# apachectl -t -D DUMP_MODULES
apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1 for ServerName
Loaded Modules:
 core_module (static)
 log_config_module (static)
 logio_module (static)
 mpm_worker_module (static)
 http_module (static)
 so_module (static)
 alias_module (shared)
 auth_basic_module (shared)
 authn_file_module (shared)
 authz_default_module (shared)
 authz_groupfile_module (shared)
 authz_host_module (shared)
 authz_user_module (shared)
 autoindex_module (shared)
 cgid_module (shared)
 deflate_module (shared)
 dir_module (shared)
 env_module (shared)
 mime_module (shared)
 negotiation_module (shared)
 reqtimeout_module (shared)
 setenvif_module (shared)
 status_module (shared)
 wsgi_module (shared)
Syntax OK


apache2 error.log:
==========================
# tail /var/log/apache2/error.log
[Tue Jul 16 12:44:05 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/index.html
[Tue Jul 16 12:44:05 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Tue Jul 16 12:44:11 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Tue Jul 16 20:45:04 2013] [notice] caught SIGTERM, shutting down
[Tue Jul 16 20:45:04 2013] [warn] mod_wsgi: Compiled for Python/2.7.2+.
[Tue Jul 16 20:45:04 2013] [warn] mod_wsgi: Runtime using Python/2.7.3.
[Tue Jul 16 20:45:04 2013] [notice] Apache/2.2.22 (Ubuntu) mod_wsgi/3.3 Python/2.7.3 configured -- resuming normal operations
[Tue Jul 16 20:45:08 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Tue Jul 16 20:48:26 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Tue Jul 16 20:48:26 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
==========================

no error message in /var/www/reviewboard/logs/reviewboard.log
any idea? thanks
david
#2 david 
EIther you truncated the error.log too much, or some errors are sent to a different log file. You should definitely not see a 500 without something going to an apache log.
  • +NeedInfo
#3 shia*****@gmai***** (Google Code) (Is this you? Claim this profile.) 
then, how can I get more details for error code 500?
no more DEBUG level message in /var/www/reviewboard/logs/reviewboard.log since I got the error code 500;
and here with the last 20 lines in /var/www/reviewboard/logs/reviewboard.log
==========
root@ubuntu:/var/www/reviewboard# tail -20 /var/www/reviewboard/logs/reviewboard.log
2013-07-31 06:28:46,031 - DEBUG - None - 990321 - /reviewboard/r/4/diff/1/fragment/19/ - Begin: Generating diff file info for diffset id 3, filediff 19
2013-07-31 06:28:46,033 - DEBUG - None - 990321 - /reviewboard/r/4/diff/1/fragment/19/ - End: Generating diff file info for diffset id 3, filediff 19
2013-07-31 06:28:46,033 - DEBUG - None - 990321 - /reviewboard/r/4/diff/1/fragment/19/ - Generating diff file info for diffset id 3, filediff 19 took 0.2572 seconds
2013-07-31 06:30:37,829 - DEBUG -  - Begin: Generating diff file info for diffset id 3, filediff 18
2013-07-31 06:30:37,831 - DEBUG -  - End: Generating diff file info for diffset id 3, filediff 18
2013-07-31 06:30:37,832 - DEBUG -  - Generating diff file info for diffset id 3, filediff 18 took 0.2621 seconds
2013-07-31 06:30:38,721 - DEBUG - None - 990321 - /reviewboard/r/4/fragments/diff-comments/2/ - Begin: Generating diff file info for diffset id 3, filediff 18
2013-07-31 06:30:38,724 - DEBUG - None - 990321 - /reviewboard/r/4/fragments/diff-comments/2/ - End: Generating diff file info for diffset id 3, filediff 18
2013-07-31 06:30:38,724 - DEBUG - None - 990321 - /reviewboard/r/4/fragments/diff-comments/2/ - Generating diff file info for diffset id 3, filediff 18 took 0.2582 seconds
2013-07-31 06:38:46,433 - DEBUG - None - 990321 - /reviewboard/r/4/diff/ - Generating diff viewer page for filediff id 3
2013-07-31 06:38:46,434 - DEBUG - None - 990321 - /reviewboard/r/4/diff/ - Begin: Generating diff file info for diffset id 3
2013-07-31 06:38:46,438 - DEBUG - None - 990321 - /reviewboard/r/4/diff/ - End: Generating diff file info for diffset id 3
2013-07-31 06:38:46,438 - DEBUG - None - 990321 - /reviewboard/r/4/diff/ - Generating diff file info for diffset id 3 took 0.3452 seconds
2013-07-31 06:38:46,438 - DEBUG - None - 990321 - /reviewboard/r/4/diff/ - Begin: Generating diff file info for diffset id 3, filediff 18
2013-07-31 06:38:46,439 - DEBUG - None - 990321 - /reviewboard/r/4/diff/ - End: Generating diff file info for diffset id 3, filediff 18
2013-07-31 06:38:46,439 - DEBUG - None - 990321 - /reviewboard/r/4/diff/ - Generating diff file info for diffset id 3, filediff 18 took 0.1029 seconds
2013-07-31 06:38:46,480 - DEBUG - None - 990321 - /reviewboard/r/4/diff/ - Done generating diff viewer page for filediff id 3
2013-07-31 06:38:46,804 - DEBUG - None - 990321 - /reviewboard/r/4/diff/1/fragment/19/ - Begin: Generating diff file info for diffset id 3, filediff 19
2013-07-31 06:38:46,807 - DEBUG - None - 990321 - /reviewboard/r/4/diff/1/fragment/19/ - End: Generating diff file info for diffset id 3, filediff 19
2013-07-31 06:38:46,807 - DEBUG - None - 990321 - /reviewboard/r/4/diff/1/fragment/19/ - Generating diff file info for diffset id 3, filediff 19 took 0.2736 seconds
root@ubuntu:/var/www/reviewboard#
==========
#4 shia*****@gmai***** (Google Code) (Is this you? Claim this profile.) 
sorry to mention that I rebuilt a new platform and it also got error code 500 after 31 July
the log in my previous comment comes from this new platform
david
#5 david 
And still nothing in the apache logs?
#6 shia*****@gmai***** (Google Code) (Is this you? Claim this profile.) 
the error log has been rotated, here with the latest logs:

a. /var/log/apache2/error.log.1
root@ubuntu:/var/www/reviewboard# cat /var/log/apache2/error.log.1
[Sun Aug 04 06:25:02 2013] [error] python_init: Python version mismatch, expected '2.7.2+', found '2.7.3'.
[Sun Aug 04 06:25:02 2013] [error] python_init: Python executable found '/usr/bin/python'.
[Sun Aug 04 06:25:02 2013] [error] python_init: Python path being used '/usr/lib/python2.7/:/usr/lib/python2.7/plat-linux2:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Sun Aug 04 06:25:02 2013] [notice] mod_python: Creating 8 session mutexes based on 3 max processes and 25 max threads.
[Sun Aug 04 06:25:02 2013] [notice] mod_python: using mutex_directory /tmp
[Sun Aug 04 06:25:02 2013] [notice] Apache/2.2.22 (Ubuntu) mod_python/3.3.1 Python/2.7.3 configured -- resuming normal operations
[Mon Aug 05 14:59:26 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Mon Aug 05 14:59:31 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Sun Aug 11 06:25:02 2013] [notice] SIGUSR1 received.  Doing graceful restart
apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1 for ServerName
root@ubuntu:/var/www/reviewboard#


b. /var/log/apache2/error.log
root@ubuntu:/var/www/reviewboard# cat /var/log/apache2/error.log
[Sun Aug 11 06:25:02 2013] [error] python_init: Python version mismatch, expected '2.7.2+', found '2.7.3'.
[Sun Aug 11 06:25:02 2013] [error] python_init: Python executable found '/usr/bin/python'.
[Sun Aug 11 06:25:02 2013] [error] python_init: Python path being used '/usr/lib/python2.7/:/usr/lib/python2.7/plat-linux2:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Sun Aug 11 06:25:02 2013] [notice] mod_python: Creating 8 session mutexes based on 3 max processes and 25 max threads.
[Sun Aug 11 06:25:02 2013] [notice] mod_python: using mutex_directory /tmp
[Sun Aug 11 06:25:02 2013] [notice] Apache/2.2.22 (Ubuntu) mod_python/3.3.1 Python/2.7.3 configured -- resuming normal operations
[Mon Aug 12 10:06:27 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Mon Aug 12 17:41:17 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Thu Aug 15 11:12:30 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Thu Aug 15 11:12:31 2013] [error] [client 140.96.29.189] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
root@ubuntu:/var/www/reviewboard#
#7 shia*****@gmai***** (Google Code) (Is this you? Claim this profile.) 
here with the /var/log/apache2/error.log.2:
==========
[Mon Jul 29 09:47:27 2013] [error] python_init: Python version mismatch, expected '2.7.2+', found '2.7.3'.
[Mon Jul 29 09:47:27 2013] [error] python_init: Python executable found '/usr/bin/python'.
[Mon Jul 29 09:47:27 2013] [error] python_init: Python path being used '/usr/lib/python2.7/:/usr/lib/python2.7/plat-linux2:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Mon Jul 29 09:47:27 2013] [notice] mod_python: Creating 8 session mutexes based on 6 max processes and 25 max threads.
[Mon Jul 29 09:47:27 2013] [notice] mod_python: using mutex_directory /tmp
[Mon Jul 29 09:47:27 2013] [notice] Apache/2.2.22 (Ubuntu) mod_python/3.3.1 Python/2.7.3 configured -- resuming normal operations
[Mon Jul 29 09:48:49 2013] [notice] caught SIGTERM, shutting down
[Mon Jul 29 09:49:00 2013] [error] python_init: Python version mismatch, expected '2.7.2+', found '2.7.3'.
[Mon Jul 29 09:49:00 2013] [error] python_init: Python executable found '/usr/bin/python'.
[Mon Jul 29 09:49:00 2013] [error] python_init: Python path being used '/usr/lib/python2.7/:/usr/lib/python2.7/plat-linux2:/usr/lib/python2.7/lib-tk:/usr/lib/python2.7/lib-old:/usr/lib/python2.7/lib-dynload'.
[Mon Jul 29 09:49:00 2013] [notice] mod_python: Creating 8 session mutexes based on 6 max processes and 25 max threads.
[Mon Jul 29 09:49:00 2013] [notice] mod_python: using mutex_directory /tmp
[Mon Jul 29 09:49:00 2013] [notice] Apache/2.2.22 (Ubuntu) mod_python/3.3.1 Python/2.7.3 configured -- resuming normal operations
[Mon Jul 29 07:46:38 2013] [error] [client 140.96.29.203] File does not exist: /var/www/reviewboard/htdocs/reviewboard
[Mon Jul 29 07:46:38 2013] [error] [client 140.96.29.203] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Tue Jul 30 00:15:44 2013] [error] [client 140.96.29.69] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Tue Jul 30 00:15:44 2013] [error] [client 140.96.29.69] File does not exist: /var/www/reviewboard/htdocs/favicon.ico
[Sun Aug 04 06:25:02 2013] [notice] SIGUSR1 received.  Doing graceful restart
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-07-22 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-07-30 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-06-29 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-05-30 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-04-30 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-07-29 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-07-24 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-08-01 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-07-01 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-06-01 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-05-02 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-07-31 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-07-22 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-07-30 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-06-29 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-05-30 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-04-30 00:00:00) while time zone support is active.
  RuntimeWarning)
/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/db/models/fields/__init__.py:761: RuntimeWarning: DateTimeField received a naive datetime (2013-07-29 00:00:00) while time zone support is active.
  RuntimeWarning)
apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1 for ServerName
root@ubuntu:/var/log/apache2#
==========
david
#8 david 
Would you mind attaching the entire reviewboard log and apache error/access logs? Or if you'd like, you can send them to me privately at david@beanbaginc.com
#9 shia*****@gmai***** (Google Code) (Is this you? Claim this profile.) 
Morning, David, 
already sent the logs to your email box, please check it out;
and thank you for the help.
david
#10 david 
After discussion via email, it turns out that this installation was done using unofficial installation instructions from 1.0 alpha, and not using rb-site. Please install and configure using the steps in our official documentation: http://www.reviewboard.org/docs/manual/1.7/admin/
  • -NeedInfo
    +SetupIssue
#11 shia*****@gmai***** (Google Code) (Is this you? Claim this profile.) 
@_@ it's failed to install using the steps in your official documentation, that's the reason I followed the unofficial installation instructions from internet...
david
#12 david 
I'll reopen this, but we need to have you debugging against the official installation procedure--the unofficial one that you followed is over four years old, and things have changed a lot since then.
  • -SetupIssue
    +New
#13 shia*****@gmai***** (Google Code) (Is this you? Claim this profile.) 
herewith my procedure to install Review Board inside a Ubuntu VM running on top of VMPlayer;
(the attachment also forwarded to David Trowbridge <david@beanbaginc.com> and Christian Hammond <chipx86@chipx86.com>)

please review the instructions and then show me how to correct it, very appreciate!
  • +
    the procedure to install-review-board-on-Ubuntu.txt 
    ***** PREPARE *****
    sudo passwd
    #login as root
    sudo apt-get update
    sudo apt-get install openssh-server
    ***** START FROM HERE *****
      sudo apt-get update
      sudo apt-get dist-upgrade
      
      sudo apt-get install mysql-server
      mysql -V
      cat /etc/mysql/my.cnf  | grep address
      #comment bind-address
      vim /etc/mysql/my.cnf 
      cat /etc/mysql/my.cnf  | grep address
      sudo /etc/init.d/mysql status
      sudo /etc/init.d/mysql restart
      ps aux | grep mysql
      mysql -u root -p  
      *** grant permission to root@'%' and create database for reviewboard
      GRANT ALL PRIVILEGES ON *.* TO root@localhost IDENTIFIED BY "iltwahere";
      CREATE DATABASE reviewboard;
      GRANT ALL PRIVILEGES ON reviewboard.* TO root@localhost IDENTIFIED BY "iltwahere";
      GRANT ALL PRIVILEGES ON reviewboard.* TO root@"%" IDENTIFIED BY "iltwahere";
      ***        
      
      ps aux | grep apache  
      sudo apt-get install apache2
      apache2 -v
      apache2 -l
      
      ps aux | grep subversion
      sudo apt-get install
    
 
    

    


    
   
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   david

  

 
 

  

    
     

   
   #14
   david


  


  
Nothing stands out as being wrong.

Can you set DEBUG=True in your settings_local.py file, reload apache, and see if anything shows up when you start getting 500s?



  
    


   
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    -New
    +NeedInfo
    
   
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   #15
   shia*****@gmai***** (Google Code)



(Is this you? Claim this profile.)


  


  
as I mentioned to Christian Hammond <chipx86@chipx86.com> and David Trowbridge <david@beanbaginc.com> via email on 20 Aug.
after set DEBUG=True, I got this message;
but, how come?
I already set [Alias /reviewboard/media "/var/www/reviewboard/htdocs/media"] in .conf file
=============
Extensions media directory changes
Your site's extensions media directory isn't properly set up. This directory is where Review Board will store various extension media files.

Your extensions media directory is currently at: /usr/local/lib/python2.7/dist-packages/ReviewBoard-1.7.11-py2.7.egg/htdocs/media/ext

Permission problems

The directory must be writable by the web server. On Linux/Unix/Mac, you can fix this by typing:

    $ sudo chown -R www-data "/usr/local/lib/python2.7/dist-packages/ReviewBoard-1.7.11-py2.7.egg/htdocs/media/ext"
On Windows, right-click the data directory and change the ownership to www-data.
=============




 








 

  

   david

  

 
 

  

    
     

   
   #16
   david


  


  
That error message *should not* include the dist-packages location if you installed correctly with rb-site. I think that that error is a result of the outdated third party blog post that you used.



 








 

  

   david

  

 
 

  

    
     

   
   #17
   david


  


  
I'm hoping that you solved your deployment issues. In any case, this is a support issue rather than a bug report, so I'm going to close this out. If you're still having trouble, please email the mailing list.



  
    


   
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    -NeedInfo
    +SetupIssue
    
   
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