2976: User experience problem during first time publish script on reviewboard

revom*****@gmai***** (Google Code) (Is this you? Claim this profile.)
Aug. 6, 2013 
What version are you running?
1.7.7.1

What's the URL of the page containing the problem?
nil

What steps will reproduce the problem?
1.user created script
2.user saw internal error during first time publish script (see attachment)
3.

What is the expected output? What do you see instead?
rb should not throw any exception 

What operating system are you using? What browser?
Linux 3.8.0-19-generic . Internet Explorer 9.0.8


Please provide any additional information below.
rb.png
None
rberror.TXT 
2013-05-16 06:37:06,364 - ERROR -  - Exception thrown for user zatan at http://158.155.37.52/api/review-requests/7/draft/
User matching query does not exist.
Traceback (most recent call last):
  File "/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/core/handlers/base.py", line 111, in get_response
    response = callback(request, *callback_args, **callback_kwargs)
  File "/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/views/decorators/cache.py", line 89, in _wrapped_view_func
    response = view_func(request, *args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/views/decorators/vary.py", line 19, in inner_func
    response = func(*args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/Djblets-0.7.14-py2.7.egg/djblets/webapi/resources.py", line 462, in __call__
    result = view(request, api_format=api_format, *args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/Djblets-0.

 






  


 










 

  

   chipx86

  

 
 

  

    
     

   
   #1
   chipx86


  


  
Agreed, it shouldn't, and generally does not unless there's a server-side issue somewhere. Can you see what's in the reviewboard.log file (if it's turned on)? Also, can you repeat this?

Also, is there any useful information in the browser's Developer Tools? (You may have to have them open and then repeat the problem).



  
    


   
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   #2
   revom*****@gmai***** (Google Code)



(Is this you? Claim this profile.)


  


  
i made a mistake where user are using Chrome browser during the problem occured.

User claimed 2nd time published was OK .

FYI , i have installed and enabled review-bot extension. 

Yes . User reproduced the error and i have attached the reviewboard.log with DEBUG on.




  
    


   
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  rberror1.TXT
  
    

  
    
 
    

 
    
  
     
    2013-05-16 07:04:21,966 - ERROR -  - Exception thrown for user zatan at http://158.155.37.52/api/review-requests/8/draft/
    User matching query does not exist.
    Traceback (most recent call last):
      File "/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/core/handlers/base.py", line 111, in get_response
        response = callback(request, *callback_args, **callback_kwargs)
      File "/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/views/decorators/cache.py", line 89, in _wrapped_view_func
        response = view_func(request, *args, **kwargs)
      File "/usr/local/lib/python2.7/dist-packages/Django-1.4.5-py2.7.egg/django/views/decorators/vary.py", line 19, in inner_func
        response = func(*args, **kwargs)
      File "/usr/local/lib/python2.7/dist-packages/Djblets-0.7.14-py2.7.egg/djblets/webapi/resources.py", line 462, in __call__
        result = view(request, api_format=api_format, *args, **kwargs)
      File "/usr/local/lib/python2.7/dist-packages/Djblets-
    
 
    

    


    
   
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   david

  

 
 

  

    
     

   
   #3
   david


  


  
From the error, it looks like reviewbot isn't configured properly. You need to tell it which user to post as (which should probably be a special "Review Bot" user)



  
    


   
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