2577: Email Notification Not Working in Review

spjayas********@gmai***** (Google Code) (Is this you? Claim this profile.)
April 23, 2012
What version are you running?

Review Board1.6.5

What's the URL of the page containing the problem?

N/A

What steps will reproduce the problem?
1.Configure email notifications.
2.when the user click publish and when the new user created mail should go to the reviewer and admin.

What is the expected output? What do you see instead?
Not able to send mail. i have enable email settings and given correct details.

What operating system are you using? What browser?

ubuntu os and Mozilla firefox browser

Please provide any additional information below.

I want to send mail automatically from review board when new user get  created and when the user click publish the mail should go to the reviewer.i am using review board 1.6.5 and puthon 2.7. 
when i create new user and when i click for publish i am getting different error in logs.

1. when i create new users in review board i am getting below error

 WARNING:root:An error while LDAP-authenticating: TypeError('must be string, not None',)

2. when i click publish the code to the reviewer i am getting below error

[Mon Apr 23 15:00:56 2012] [error] ERROR:root:Error sending e-mail notification with subject 'Re: Review Request: test' on behalf of '"Nagesh haldankar" <nageshh@techmahindra.com>' to '"Nagesh haldankar" <nageshh@techmahindra.com>,"Jayasingh Sundara Poomoni Pushpam" <JS0078437@TechMahindra.com>': SMTP AUTH extension not supported by server.
[Mon Apr 23 15:00:56 2012] [error] Traceback (most recent call last):
[Mon Apr 23 15:00:56 2012] [error]   File "/usr/local/lib/python2.7/dist-packages/ReviewBoard-1.6.5-py2.7.egg/reviewboard/notifications/email.py", line 231, in send_review_mail
[Mon Apr 23 15:00:56 2012] [error]     message.send()
[Mon Apr 23 15:00:56 2012] [error]   File "/usr/local/lib/python2.7/dist-packages/Django-1.3.1-py2.7.egg/django/core/mail/message.py", line 251, in send
[Mon Apr 23 15:00:56 2012] [error]     return self.get_connection(fail_silently).send_messages([self])
[Mon Apr 23 15:00:56 2012] [error]   File "/usr/local/lib/python2.7/dist-packages/Django-1.3.1-py2.7.egg/django/core/mail/backends/smtp.py", line 79, in send_messages
[Mon Apr 23 15:00:56 2012] [error]     new_conn_created = self.open()
[Mon Apr 23 15:00:56 2012] [error]   File "/usr/local/lib/python2.7/dist-packages/Django-1.3.1-py2.7.egg/django/core/mail/backends/smtp.py", line 48, in open
[Mon Apr 23 15:00:56 2012] [error]     self.connection.login(self.username, self.password)
[Mon Apr 23 15:00:56 2012] [error]   File "/usr/lib/python2.7/smtplib.py", line 574, in login
[Mon Apr 23 15:00:56 2012] [error]     raise SMTPException("SMTP AUTH extension not supported by server.")
[Mon Apr 23 15:00:56 2012]
#1 spjayas********@gmai***** (Google Code) (Is this you? Claim this profile.)
 Kindly do the needful
david
#2 david
The issue is that "SMTP AUTH extension not supported by server." Perhaps you specified a username/password when your server doesn't require it?

If not, we'll need more information about your particular SMTP server version and configuration.
  • +SetupIssue