2479: can't send email notification

xiaoj*****@gmai***** (Google Code) (Is this you? Claim this profile.)
March 10, 2012
What version are you running?
1.6.3

What's the URL of the page containing the problem?


What steps will reproduce the problem?
1.publish review or make some comments
2.
3.

What is the expected output? What do you see instead?
expect to get email notifications, but get none.

What operating system are you using? What browser?
reviewboard server: ubuntu 10.04, bowser: IE9

Please provide any additional information below.
As admin, I have configured my email settings to turn on the notification.  I successfully specified an SMTP server.

After configuring it. I create a new review and publish it.  I do not get the e-mail notification.  I turned on logging and when I look at the logfile, I see:

2012-02-09 18:01:30,684 - ERROR - Error sending e-mail notification with subject 'Re: Review Request: amx-mbeanserver楠~L璇~A' on behalf of 'abc@aa.com' to 'def@aa.com: (334, 'UGFzc3dvcmQ6')
Traceback (most recent call last):
  File "/usr/local/lib/python2.6/dist-packages/ReviewBoard-1.6.3-py2.6.egg/reviewboard/notifications/email.py", line 236, in send_review_mail
    message.send()
  File "/usr/local/lib/python2.6/dist-packages/Django-1.3.1-py2.6.egg/django/core/mail/message.py", line 251, in send
    return self.get_connection(fail_silently).send_messages([self])
  File "/usr/local/lib/python2.6/dist-packages/Django-1.3.1-py2.6.egg/django/core/mail/backends/smtp.py", line 79, in send_messages
    new_conn_created = self.open()
  File "/usr/local/lib/python2.6/dist-packages/Django-1.3.1-py2.6.egg/django/core/mail/backends/smtp.py", line 48, in open
    self.connection.login(self.username, self.password)
  File "/usr/lib/python2.6/smtplib.py", line 589, in login
    raise SMTPAuthenticationError(code, resp)
SMTPAuthenticationError: (334, 'UGFzc3dvcmQ6')
david
#1 david
It sounds like you didn't include a password in your email configuration. Can you double check?
  • +NeedInfo
david
#2 david
  • -NeedInfo
    +Incomplete