2240: Error while running the commad - post-review multitest.txt

asa.a******@gmai***** (Google Code) (Is this you? Claim this profile.)
Aug. 20, 2013 
What version are you running?
1.6 RC2

What's the URL of the page containing the problem?
While creating the review request, not taking the diff file which is created from cleartool diff -pre. Also facing issue in command line from linux

What steps will reproduce the problem?
1.We have installed the ReviewBoard as mentioned in the install procedure
2.Created dynamic view & running the command being in the /view/view-name/vobs/vob-name path
3. Repository created for /view/view-name/vobs/vob-name

What is the expected output? What do you see instead?
Need to create a review request with the diff information
Failed to execute command: ['cleartool', 'desc', '-pre', '/vobs/vob-name/multitest.txt']
['cleartool: Error: Unable to access "/vobs/vob-name/multitest.txt": No such file or directory.\n']

What operating system are you using? What browser?
Linux 2.6.32-71.el6.x86_64 #1 SMP Wed Sep 1 01:33:01 EDT 2010 x86_64 x86_64 x86_64 GNU/Linux
Firefox 5.0


Please provide any additional information below.
We are planning to configure CC with Review Board, now we can use without CC integration. So please help us to configure CC and use the RB for CC
chipx86
#1 chipx86 
What version of RBTools are you using?
  • +NeedInfo
#2 asa.a******@gmai***** (Google Code) (Is this you? Claim this profile.) 
0.3.2 today we upgrade to 0.3.3, but still having doubt on CC integration. Please guide us
david
#3 david 
Unfortunately, clearcase support was a 3rd-party contribution and we don't have the expertise or set-up to debug it.
  • -NeedInfo
    +New
david
#4 david
  • +Component-SCMTools
#7 Jan.Ko*******@gmai***** (Google Code) (Is this you? Claim this profile.) 
Hi it looks more like a setup problem then implementation issue.
If "/vobs/vob-name/multitest.txt" exists and path is good it means your Review Board (HTTP Server, mod_wsgi, mod_python or FastCGI process) works with credentials (user and groups) which does not have acces to this view and vobs.

Depends on what you use you should try to spawn your FastCGI process with different credentials, as user with access to all necessery views and vobs or if you are using mod_wsgi use http://code.google.com/p/modwsgi/wiki/ConfigurationDirectives#WSGIDaemonProcess to change  credentials of your Review Board instance.
david
#8 david
  • -New
    +SetupIssue