1974: Something Broke

apsof*****@gmai***** (Google Code) (Is this you? Claim this profile.)
March 14, 2011
What version are you running?

* Reviewboard 1.5.2

What's the URL of the page containing the problem?

* http://reviewboard.mycompany.com/r/10/

What steps will reproduce the problem?
Guess:
1. Tried to configure Bugzilla as part of the repo (guessed at settings)
2. Added a Bugzilla Bug ID to a review and published it
3. Tried to open the review

What is the expected output? What do you see instead?

Expect to see the review.  Instead, see the following two lines:

* Something broke! (Error 500)
* It appears something broke when you tried to go to here. This is either a bug in Review Board or a server configuration error. Please report this to your administrator. 


What operating system are you using? What browser?

ubuntu, Firefox

Please provide any additional information below.

I am willing to concede that I may have used the wrong settings for configuring Bugzilla.  The docs say that it should follow this form:

http://bugzilla.mycompany.com/show_bug.cgi?id=%s

(I'm not really sure how that can work though as we need to log into bugzilla to see bugs)

Removing Bugzilla from the repo still gives this error.  At this point I can no longer open the review.
chipx86
#1 chipx86
The bug ID should never cause a breakage at that level.

I'd need to see the backtrace. Edit your site's conf/settings_local.py and add:

    DEBUG = True

Then restart Apache and try again. I need the error output (as a saved HTML, not copy-and-paste) to tell you why things are broken.
  • +NeedInfo
david
#2 david
  • -NeedInfo
    +Incomplete