What's the URL of the page containing the problem?
Any ticket with attachements.
What steps will reproduce the problem?
- Click on any attachment to open/expand.
What is the expected output? What do you see instead?
Expect attachment to be opened. Instead I get a page with: "Either the requested attachment does not exist or you do not have permission to access it." I'm assuming any user should in fact have permission.
Examples:
Ticket: https://hellosplat.com/s/beanbag/tickets/3981/
Attachments: https://hellosplat.com/s/beanbag/attachments/733/ and https://hellosplat.com/s/beanbag/attachments/734/Ticket: https://hellosplat.com/s/beanbag/tickets/3985
Attachment: https://hellosplat.com/s/beanbag/attachments/737/What operating system are you using? What browser?
Windows 7, Firefox 41.0
Please provide any additional information below.