3986: Permission denied when attempting to open attachments

gmyers
brennie
brennie

What's the URL of the page containing the problem?

Any ticket with attachements.

What steps will reproduce the problem?

  1. Click on any attachment to open/expand.

What is the expected output? What do you see instead?

Expect attachment to be opened. Instead I get a page with: "Either the requested attachment does not exist or you do not have permission to access it." I'm assuming any user should in fact have permission.

Examples:
Ticket: https://hellosplat.com/s/beanbag/tickets/3981/
Attachments: https://hellosplat.com/s/beanbag/attachments/733/ and https://hellosplat.com/s/beanbag/attachments/734/

Ticket: https://hellosplat.com/s/beanbag/tickets/3985
Attachment: https://hellosplat.com/s/beanbag/attachments/737/

What operating system are you using? What browser?

Windows 7, Firefox 41.0

Please provide any additional information below.

chipx86
#1 chipx86
  • -New
    +Confirmed
  • -Priority:Medium
    +Component:Attachments
    +Priority:High
  • +brennie
brennie
#2 brennie

A patch for this issue is pending review at https://rbcommons.com/s/beanbag/r/1015/

  • -Confirmed
    +PendingReview
brennie
#3 brennie

This issue has been fixed and is waiting to be deployed. Thanks for reporting it!

  • -PendingReview
    +Fixed